Testimonials

Here's what some of my clients have to say about my approach to real estate and our experience working together.



Testimonials Page 1

SAMIR DESAI


"We've worked with Heather on three real estate transactions and have been very satisfied every time.  She is professional, has timely responses, and her market reports kept us informed.  We also appreciate her no-pressure approach and felt she was looking out for our best interest."



Laura Mislan

Heather is fabulous to work with while listing a home - she takes care of all the details (great photos, pamphlets, measurements) and includes a 3D tour of the home in the listing as well as getting a staging expert to walk through and recommend a way to show the house - with no obligation to hire the stager.


She was clear and transparent on all our options - Open House, re-listing after a certain time period, price changes and weekly and monthly market updates showing us the other activity in the area. I really appreciated that Heather didn't pressure us to just keep dropping the price when our house didn’t sell right away, she really worked to get the best deal for us, the seller, and wasn’t just trying to make the sale at any cost. Of course, she would recommend when to drop the price to get the best response from the market, but always let me make the final call.


She was also very good about setting realistic expectations before listing the property - giving us valid comparables. I had two other real estate agents (who I'd worked with previously) come through the house and discuss listing it with me before I chose to list with Heather. Besides other concerns I had, one of these other real estate agents hadn't done their homework and gave me unrealistic (too high!) listing price suggestions - i.e. they compared our 6 year old, 1700 square foot, detached infill to attached, 2200 square foot homes, and brand new builds. I will buy and sell future homes with Heather and I recommend her to all my friends – she sets the bar high for real estate agents.!



Carrie Sullivan & Adrian Telizyn

We have worked with Heather for the last 6 years, purchasing 2 properties and we cannot recommend her enough. Her professionalism, guidance on properties, picking up on issues that we may not have seen or thought of, plus she adds in humour and fun when making a big decision is everything. You will love partnering with Heather for your next purchase!



Mike Bautista

Heather Cleveland was an absolute joy to work with. Heather was highly recommended to me from a friend, who she helped with his home purchase. With this being my first time in the process of home ownership, Heather was a source of support and objectivity. She was patient with me and answered the many questions I had with a sense of professionalism and understanding. It was clear from the beginning that her focus and priority was helping me find ‘the right’ property no matter how many searches and tours we went on. Not once during this time did she ever make me feel like I was anything less than a deserving customer who deserved nothing but the best. She truly went above and beyond to make this whole process and transaction as smooth as possible. Heather was always on top of her game. She responded to questions I may have had in a timely manner and was readily available when things came up where I needed counsel. She navigated the process with the seller’s realtor in a firm yet professional manner, particularly when things appeared to have stalled on their end when it came to obtaining certain documents. Being a first-time homebuyer, I appreciated Heather’s advice and guidance. She made things easy to understand and never once did I feel rushed to ‘seal the deal’ (and we saw our share of properties!) I was treated with the utmost respect and I truly appreciated how kind and personable Heather was. I would highly recommend Heather and will pass on her name and contact information to anyone looking for a realtor.



Candace Perras

Heather – You are a consummate professional, who is a wealth of knowledge on the city of Calgary and what each area has to offer. You keep yourself updated on the bylaws, regulations and governing policies. You went above and beyond on providing my insight to the area, checklists, industry knowledge that I have not seen in any other realtor I have worked with. Your professionalism is not to be mistaken for naive as you will very fast put other industry peers in their place if they so chose to feed misguided information or believe they can push around your small statue. There is no one else I will work with for any of my real estate needs. I would any day of the week suggest Heather Cleveland as the realtor of choice.



Russell Quinn

Heather is a thoughtful, attentive and responsive realtor. She gave amazing support and advice at all stages of the process and has helped me purchase exactly the home I was looking for. I have no hesitation in recommending Heather to anyone looking for a realtor who will go the extra mile to make you happy.



Linda Dawes

I had a wonderful experience with Heather despite it taking 10 months for me to find the right condo. Her patience and expertise were amazing and I never felt hurried. Heather wanted to match me with the right place no matter how long it took. I particularly benefitted from knowing the drawbacks as well as pluses of each property we viewed so I had all the information I needed to make my decision. I will continue to recommend Heather to anyone looking for a realtor.



Sarim Siddiqui

My experience was nothing short of phenomenal. From the very first showing to closing the deal, Heather was extremely helpful and responsive. Her attention to detail is second to none and she carries around all the gadgets to ensure everything on the property is in working order. She always has great insights/tips and knows the neighborhoods really well. Certainly going back to Heather if I were to sell my place or decide to purchase a new one.



Sandy Blass

Heather, you are by far the best realtor I have ever worked with. You made my choice both logical and comfortable. And you were patient with my questions and my occasional meltdowns. 🙂 I will be recommending you to everyone I know who will be in the market. And when the time comes I will be calling on you again.



Dean Estrella

Heather Cleveland has now helped me with two property purchases. Both times she has been an excellent Realtor. She always listens to your needs and wants and supports you through the whole process. She’s informative, knowledgeable, strategic, caring, and just a great human being all around. The first time I purchased, I actually interviewed a couple of Realtors to figure out who would be a great fit for me. Heather took me out for coffee and got to know me as a person and built a relationship with me, rather than just getting right down to business. She has never pressured me/us into buying anything too quickly and always asks the right questions to make you think and process your own thoughts and decisions. Thank you for everything you’ve done!! We love our new house!



Robin Prashad

Heather’s guidance was invaluable. Prior to starting the process, we thought a realtor was mainly there to facilitate the transaction. As we worked with Heather, she took the time to get to know us and help us understand exactly what it was we were looking for. Although we knew we were ready to buy a house, we didn’t know much more. Heather help us understand our own goals and provided guidance on how the different properties aligned with our goals. We definitely took our time in making a purchase, but felt like we knew exactly what we wanted by the time we made our final decision. Ultimately we built our house to the specifications we wanted in an area which we had initially dismissed before Heather helped us see the value in it and just how much it aligned with our goals. We are very happy in our new home and we’re glad we had the right person by our side helping us through this process.



Alex MacIsaac

Heather worked really hard to steer us in the right direction with both the sale and purchasing process. If we had questions, she provided us with the pros and cons of the situation which guided us in making the most informed decision possible. We appreciated Heather’s level of organization at every turn. She even comes prepared with a well-organized team of professionals to recommend – legal, home inspector, trades, etc. Overall, Heather really works hard at what she does and strives to provide the best service in the business. We wouldn’t hesitate to work with Heather again in the future on the sale or purchase of a home, and are proud to pass along her name whenever the opportunity presents itself.



Testimonials Page 2

Kevin Hoang

Heather provided exceptional service and went above and beyond our expectations. She was proactive in keeping us informed and provided information and advice throughout the process. Her responses were prompt and she was able to follow through on requests, even with extremely short notice.



Randy Pansky

Heather was extremely wonderful to work with, she has a professional approach to everything she does, nothing is missed great contacts in the industry, very patient. I highly recommend her. We wanted to go with her after talking with several realtors prior to deciding to list our house she brought in so much information of our area and why we could list our house at the price she showed that sold us.



Patti Pansky

Heather is awesome! My whole survey says it all. She is a professional and provides the service, timing and details to get the job done with excellence. Keep up the good work Heather!!!



Lauren Sule

10/10 !!! Very supportive honest knowledgeable and hard working with our best interest in mind throughout the process. Excellent communication. Would highly recommend Heather!



Alexandra Reed

Heather was a great Realtor throughout our entire process. She always made sure we understood everything in detail as we were new home buyers and not quite sure what we were doing. She genuinely cared about finding a perfect home for us and wouldn’t settle for less. I would never use another Realtor after her!



Jarrod Fogal & April Serink

Heather genuinely serves her clients’ best interests. She provides fair opinions and thorough assessments on each property without any influence on her clients’ purchasing decision. She traipsed through the snow in February to check out our future house’s exterior and yard! Heather’s knowledge and solutions-oriented approach to the real estate market, including tremendous contacts, offers a trustworthy guide to seasoned or novice buyers (and sellers). We would absolutely work with Heather again and whole-heartedly recommend her professional real estate services.



Adam Snelling

Heather did an amazing job and my family and I felt totally relaxed during the whole process. We knew what was going on at every stage of the process and it was all handled well in advance so it took all the stress out of one of the most stressful situations a family can go through. I would recommend Heather and her team to anyone who wants a professional approach to selling or buying a home.



Matt Schenn and Jenna Kuchik

All our needs were met above and beyond expectation. In our situation where we no longer live in Calgary, there is no way we could’ve accomplished reno and sales goals without you. You always updated us with the latest market details and looked out for our best interest with honest and valuable opinions to contribute. You are very professional to work with and we hope to work with you again.


Thanks again for everything Heather!



Susan Casement

Heather truly listens to her clients. Even though she makes you fill out a needs and wants form at the beginning, she knows that those could change throughout the process and keeps track of what you like and don’t like while looking at potential places. Heather truly cares about her clients and it shows.



Testimonials Page 3

Sewite Kebede & Michael Nadew

Heather is always on time, she’s very attentive to her customers’ needs and thorough in providing information about the property, the community and the condition of the condo/house. She is a good listener and asks the right questions to guide her customers through a path that could be overwhelming at times. Each time we viewed a property, Heather gave us her full and undivided attention. What stood out the most for us was Heather’s high spirits and her kind and personable character that made us feel at ease whenever we had concerns about the home search/ownership process that can be quite stressful.



Tim & Tanya Farrell

Heather did a great job for us as first time sellers, she guided us through all of the ups and downs and we felt she had our best interests at heart. We really appreciated her hard work and dedication in making sure everything went smoothly. Thanks Heather!



Gilles Chapdelaine & Sandra Cote

We know Heather for sometimes now, it is our second home with her and we are please with her services. We moved to Airdrie from Calgary and we could have changed Realtor because of the distance, but we were so please with our last relationship with Heather that we wished she could still look after us and we were very well look after. She is a real professional realtor with experience and expertise, if she doesn’t know she will tell you and she will seek for the answers, very much appreciated. She looks after her clients like no other.


I would recommend her to anyone, she knows her business.


Thanks Heather.



Audra Simpson

Thank you so much for helping Terry and I find our beautiful new home. The reports you provided me really helped me feel I was setting my sale price right. Thanks for all your hard work and helpful advice.



Terry Miller

Heather, your high energy approach to real estate certainly was appreciated and helpful. You coordinated the sale of our house in record time and helped us find the home of our dreams.



Dallas Young

Heather’s professional level of service exceeded my expectations and was completely transparent throughout my selling and purchasing process. All correspondence was done in a timely and accurate fashion. I was highly impressed with her market analytics and rock solid advice. I experienced top-notch realty expertise, from the professional photography, virtual tour photos, and the weekly updates that showed key statistics about my property around the surrounding area online.


It was a pleasure to work with Heather as she is such a fun, cool, calm and collected person. . Her expert negotiation skills helped me obtain the full value that I was looking for. I ended up selling my place in less than two weeks with multiple offers above asking price in these challenging real estate conditions.


I highly recommend Heather to anyone that is looking to buy or sell. I will be using her services any real estate transactions in the future.



Erin Milligan

Being a first time home buyer I was anxious at the prospect of not only going through the process of finding a new home, but how would I fair in dealing with and finding a Realtor that I could work with and most importantly could relate to me and understand my specific wants and needs along with maintaining a high standard of integrity throughout the house hunting process.


Let’s face it there is a reason why realtors have a reputation of having the “used car salesman” syndrome. This is not the case with Heather, from the first meeting till the deal was done, I couldn’t have asked for a more conscientious, knowledgeable and professional person to help me in my search.


To pinpoint one characteristic over another and call it special or significant is not that difficult, for me it’s Heather’s honesty. Her actions spoke so much louder than words and she created such a wonderful sense of trust that I felt completely comfortable with her guidance and support in locating my new home.


Thank you Heather, without you I don’t believe that the experience of buying my first house would have been as relaxing or left me with the same feeling of satisfaction.


Job well done!



Tracy Miller

Heather is a very professional realtor. She is extremely knowledgeable about the real estate market and provided us with the valuable information we needed to sell our home quickly.

The professional pictures paired with the well written description of the home that Heather listed on MLS was key in how many home viewings we got immediately after listing. As a result we had an offer within three days.


We would definitely recommend Heather to anyone who is looking for a realtor.



Don O’Dwyer

The home I just sold was a “gem” or “diamond in the rough.” The house was interesting to buy and more interesting to sell. Heather was there at the beginning to help me find the perfect house and there at the end to help me find a buyer who had a similar love for something unique.


Heather is a great listener and a better provider of information. She starts the job by providing you with helpful market research. You begin the journey with the information you need to have to make the right listing information.


She has great relationships from “stagers,” who come in with furniture and fixings to make your house look like a home, to lawyers who close the deal with efficiency. The people she surrounds herself with operate with the same level of professionalism and expertise. They bring specific “no nonsense” capabilities to the table just like Heather.


I would highly recommend Heather to buy or sell your home. You won’t be disappointed if you have Heather help you in your house hunting journey. She is unique, honest, hard-working and a pleasure to work with.



Cassandra Osborn

Heather took great care in getting to understand our lifestyle, motivations and interests and then set about the “business” of finding the perfect house for us. She came to every meeting prepared, with a plan and with 100% attention on our goals. Buying a house from afar is a daunting task, but Heather took care of all the details and ensured she made it happen for us.



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Amanda Shaw

Heather was very attentive to my real estate needs. I sold my home and purchased the next one with her and right from the initial contact to the very final signature she was phenomenal. Always answered all my questions and provided whatever information I needed to make my decisions. I would not hesitate to recommend Heather to anyone and I will definitely be using her in the future.



Kelly Kostiuk

Heather went above and beyond when marketing and selling my Condo. My Condo had numerous issues with the condo documents and Heather effectively dealt with the condo managers to ensure the documents were satisfactory to the buyer. Heather also had a condo report completed to ensure the buyer was happy with the property. I could not have sold the condo without Heather’s expertise.



Jayne Takahashi

I consider myself very fortunate to have found Heather to guide me through the recent purchase of my new home. Her professional, pleasant manner was evident upon our first meeting and she continued to impress me with her attention to detail, organized presentation of information, honest discussions and extensive accurate knowledge about my specific property. I would recommend her to my family and friends without hesitation.



Brian McQuaker

Heather has been my realtor for the purchase and sale of three properties. I have confidence in her attention to detail, customer commitment and knowledge of the market. I have recommended several clients and will continue to do so without reservation.



Brenda Tackaberry

As a first time homebuyer, I was very grateful to have Heather on my team. She did an excellent job familiarizing me with the current market. This did two things; it helped me explore what it was I really wanted and would value in a home, and made me confident that the house that I ended up purchasing was the perfect home for me. Meeting with Heather to look at homes was an enjoyable experience. She was mindful of my wants and needs, valued my time, and offered very valuable feedback. When the time came to place an offer and close the deal, Heather really went to work for me. She came highly recommended to me from a good friend, and I would confidently and highly recommend her to any of my friends or family, or anyone looking for a great home buying experience.



Vanessa Lucki

Heather went above and beyond when helping me find the perfect property. Once we found that property, she provided me with ample market comparatives to help me determine an appropriate offer price, faciliated both the condo document review and home inspection (offering to attend the inspection if I could not), and was the point person for several rounds of questions I had for the sellers. Heather was always a reliable resource of information, willing to go the extra mile to help me close the deal. I truly enjoyed working with Heather due to her knowledge, patience, honesty and laid back attitude. I’m currently considering buying a second property and would not hesitate to work with Heather again.



Scott & Rebecca Withers

We used Heather to both buy and sell our first home. We felt that she worked incredibly hard to find the right home for us to buy and she was deeply commited to helping us sell. She is honest and dedicated to her work and I would not hesitate to use her services again in the future. We have already recommended her to two other friends and I know they are both very happy with the assistance she provided.



Ross Suchy and Nica Ngo-Saito

I would highly recommend Heather Cleveland to help you sell your home, find a new home or both. We really appreciated her listening skills, her professionalism and her dedication. She provides a personal touch and makes you feel comfortable and reassured when you are going through the stresses of buying and selling a home. She has many excellent suggestions but is never pushy and really listens to what you want. She is very knowledgeable about the real estate market and strives to provide each client with the best experience possible.



Debbie Stephenson, CPCC

Heather was referred to me from a friend. From the moment I said hello and interacted with Heather I knew she was the right fit for me. I purchased my home in 2008 when the market was still on the high-end. When I listed my home in 2010 the market dropped 12%-15%. I just knew from speaking with Heather that I was in safe hands and knew she would get the best value for my home. Heather deomonstrated the utmost integrity and honesty throughout our working relationship. She listened to my concerns and always made me feel heard and valued. I would recommend Heather to my family, friends, neighbours and anyone that mentioned to me they were selling their home.



Les & Caralee McKinney

Heather took the time to really listen to our needs and understand them. She is very generous with her time to her clients and never makes you feel like an inconvenience. Heather has become very special to us and we would always recommend her to others and not use another Realtor in Calgary.



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Fransis & Alison Okros

We appreciated Heather’s positive yet realistic approach to the market. She is professional but does not forget the personal side of selling a home. She made every effort to accommodate our family’s needs with regard to scheduling and showing appointments. Thank you for all you have done Heather.



Will Clarke

Heather is one of the best realtors Ive met in Calgary. She works hard to find what the client wants and makes the process easy and enjoyable. I would definitely recommend her to anyone looking to sell or buy in Calgary.



Cathy Stretch and Tom Day

Heather was recently my realtor for the 2nd time. The first time was to sell, this time sell and buy. She was just as great 2nd time around and I was glad I chose her again. She was very knowledgeable of selling and buying in the market we were in which was different from my first sale with her. She is always available for questions and would get back to us very quickly if we left a message. I felt confident in the advise she gave us and would recommend her to anyone I know who is buying or selling. We will definitely call her the next time we are in need of a realtor.



Delilah McNary & Rob Berac

We relocated to Calgary and did not know any realtors to assist us with our purchase of our new home. At first we choose to utilize my Brother, a BC Realtor ® , and have him search for us and set up appointments with the Selling Realtors .Through this process we met several Agents in the Calgary Region, and always felt pressured to sign with them, however from the moment we met Heather, we knew she would represent us. Professionally she is well informed; on market conditions, communities in which we searched and strategies to position our bid as the leading contender. Personally, she is friendly, informative and well spoken. She was available whenever we requested information or documents/ money were required to change hands. We have purchased several homes over the years, but have never experienced the service we received from Heather. We highly recommend her as your next Realtor ®!



Helga Griebel

The first time I met Heather Cleveland she carefully listened to my thoughts re: pricing for the sale of my condo. She emailed me similar properties for sale in my neighborhood. Heather then wrote up a great description of my unit. She helped to stage my home by removing some of my paintings from the walls and rearranging furnishings. Next Heather had her professional photographer come over and take pictures of each room and the view from the balcony. 3 days after listing, my condo sold! I would definitely, without hesitation, recommend Heather Cleveland. She is a very professional, ethical, and caring realtor! Heather truly earned her commission (which is very reasonably priced). It was a pleasure getting to know Heather. She is a consummate professional!



Les & Caralee McKinney

Heather took the time to really listen to our needs and understand them. She is very generous with her time to her clients and never makes you feel like you are inconveniencing her. Heather has become very special to us, we would always recommend her to others and not use any other Realtor in Calgary. 2010-12-01



Gilles and Sandra

We were new comers from another province and let me say that we somewhat are very difficult as client, we knew want we didn’t want and are expectations were very high for a Realtor Agent. After a few phone calls, we were referred to Heather and our first meeting with Heather was very informative and really appreciated, her behavior was outstanding mainly her listening skill. She listened very carefully regarding our wishes and request and what we appreciated the most is we didn’t waste our time visiting any home which were not within our expectations. We found exactly what we were looking for at a very good price within a few weeks. The procedure, the update and follow-up were given to us in a timely manner, always within a few minutes. My wife and I would recommend Heather to anyone looking for a professional Realtor with experience and expertise, her approach and her professionalism made all the difference.



Gaye C. Thompson

I found Heather to be professional and yet very personable. She kept in touch with me regularly. Always gave me heads up as to when a prospective buyer wanted to see my townhouse and passed on any feedback from them. Heather gave helpful hints (in a positive manner) as to changes in décor that might add or detract from the visual appeal. Heather did her homework in regard to searching out similar townshouses for sale in the area and how mine compared to them in price, size, age and community amenities. I appreciated the fact that Heather did not inflate the worth of my townshouse just to obtain my business (honest). I would definitely hire Heather if I were in need of future realtor services and would definitely recommend her to friends and family.



Vicki Fleetwood

Heather went above and beyond what I expected from a realtor. She dug hard to provide me with all the information, market data and property specs that I needed to give me the confidence to put in an offer on my first home. She worked diligently, taking me step by step through the whole process, discussing my expectations, budget, requirements and conditions. And it didn’t stop there… Once I had closed the deal, Heather was an invaluable source of advice on everything from value adding renovations to good local contractors and obtaining parking permits. I have recommended Heather to friends and will certainly use her again, next time I delve into real estate.



Cheryl LeRoux

Heather Cleveland is a class act! She truly cares about the best interest of her clients and goes above in beyond to get the job done. She is professional, courteous, friendly, informative and takes the time to build a relationship with with you. I have no hesitations whatsoever in recommending her to anyone and everyone I know. If you’re looking for a Realtor that is trustworthy and cares about doing the best job possible for you, then this is your lady!



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Melissa Wasylenko

The experience I had buying my new condo was so much easier than I could have expected. I feel confident that Heather helped me get the perfect home suitable for me. She kept in constant contact with me through the consideration process and was not pushy or demanding in any way. Also what I greatly appreciated is that she never gave up in sending me constant updates and information on new homes that would be acceptable for me, even when I was too busy to dedicate time to the stressful process of looking at new homes. That being said, I thought the buying decision was going to be so difficult but she literally did EVERYTHING for me, including contacting my lawyer, mortgage broker and condo documentation specialist. I did not feel stressed out at any point. She just made it SO EASY! I have not hesitated in referring her to my best friend to help her buy her new home! Heather even went so far as to drive on one of the worst driving days in Calgary’s history to get me my keys on my possession date, even when it was not necessary. Besides being an excellent realtor, Heather was extremely compassionate and attentive to my individual needs. Thanks for everything Heather!!



Darren and Lisa Campbell

From the first time we met with Heather we were confident in her abilities to help us find the perfect home for our family. Her professionalism and hard work far exceeded our expectations at every step of the process. Heather’s quick response to any questions we had as well as her availability made us feel like we were the only clients she had at the time. Heather’s attention to detail and willingness to pinpoint our exact needs made the process of buying our first home a pleasure. We never felt any pressure to buy and always felt a sincere willingness to do whatever it took and take as long as necessary to find a home that was right for us. Her knowledge and experience was clearly evident and helpful when dealing with other real estate agents, home inspectors, mortgage brokers, lawyers, etc. Compared to other real estate agents that we have had experience with, Heather was more like a member of the family than a real estate agent we had just met. We would highly recommend Heather to anyone looking to buy or sell a property, and have already done so. We love our new home more and more every day…Thanks Heather!!



Karen Brailsford

I can confidently recommend Heather’s services to anyone looking to buy a property, especially a condo unit. No pressure, knowledgable and taking your likes/dislikes into account when presenting potential properties. A job well done!



Kendra Montigny

I would recommend Heather to anyone seeking a realtor. As a first time homeowner I found the whole process a little daunting, but with Heather’s expertise the whole transition was stress-free. Heather was amazing to point out little things about each property we looked at that would make it a good/bad purchase. She was always there to offer advise from pricing to properties. She was always very prompt in answering any questions and if it were not something in her area she has an excellent team of associates that would take over. I cannot begin to explain on paper what an amazing and caring person she is. Her word of mouth precedes her as I was informed of her expertise by two unacquainted people. When anyone shares their home buying experience with her they will find out why!



Mathew Bruneau and Rebecca Bruce

We truly appreciated the zero pressure even though it took us many, many months to find a place. After the purchase of the house, Heather is still sending us information on our neighbourhood, how much we can rent our suite for, the statistics for the surrounding areas…really above and beyond the call of duty. On a personal level, we can say with great pleasure that we have gotten to know such a wonderful person.



John & Kelly

From the first moment we met Heather, she was extremely helpful in determining our needs for a home. She did not hesitate to ask questions to determine the perfect fit for us. She was also available whenever we needed her. We viewed dozens upon dozens of listings with nothing quite to our liking. In the end, it took us a year and a half to find the perfect place, and all throughout that time, Heather was patient, sincere and realistic. She would notice minute details that would both convince us and/or steer us away from a home. Never did she seem tired of our never ending hunt. After a long search, with the help of Heather, we finally found the perfect place. From there, Heather guided us step-by-step in the transition from our old home to the new. We were very satisfied with the help Heather provided us and would recommend her to anyone looking to purchase or sell a home. Thanks Heather!



Callie Simpson

Heather always presented herself and her market information in a knowledgeable and professional manner. She was highly organized and took the time to research and inform us of comparable properties in our community. Heather was extremely understanding and attentive to our needs. We would not hesitate to draw on Heather’s services in the future. Thank you!



Paul & Frances Kerr

We were very pleased with every aspect of Heather’s work for us and feel that if it wasn’t for her then our house would probably still be on the market. Selling a house which is located in a different city from where you live can be difficult. However, Heather’s initiative, efficiency, hard work and support made the whole process very easy for us as she organized everything from getting quotes for renovations to ensuring jobs were carried out on time and organizing viewings with clients. That isn’t to say that she took over, as Heather consulted us at every stage of the process and constantly kept us updated as to how jobs were going as well as to how the market looked in terms of sales trends and prices. Heather’s pro-active approach and excellent communications skills enabled us to feel comfortable about selling our house even at a time when the market was taking a down-turn as we felt well-informed about the process and confident in her marketing abilities and knowledge. We would unreservedly recommend Heather as a realtor to anyone considering selling their property.



Quinn Family

We were relatively new to Calgary and definitely new to house buying in Canada. Heather guided us through the whole process. She listened very carefully to what we were looking for in a house and was extremely diligent with her research so that we actually found our house in one afternoon. We are absolutely delighted with our new home, and it was about as stress free as house buying can be thanks to Heather. Heather is extremely hard working, has a very positive and sunny outlook. She helped us with everything- from finding a mortgage broker to where to buy window blinds. Heather made us feel like we were her only clients, even though she was extremely busy with several other buyers and sellers. Heather listens to what you want and need in a home, but has an amazing ability to look outside the box to find you the perfect home.



Spring Zhu

I was only expecting a realtor who would just show me the places that I was interested in and help me get the paper done. But after two meetings with Heather, I realized I was not only working with a friend who cares about me and would try all her effort to get me a dream home, but also working with a professional who is competent, efficient, and considerate. Now I am living in my new home, happy, and completely ignore what the other people say about the housing market, because this is the place that had been looking for and I wanted to thank Heather for find it for me.



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Maddy Camara and Dave Wilks

I didn’t realize the process to buying a house could be made to feel so easy. Heather took pressure and confusion out of the picture. She understood exactly what we needed and then did all the work for us. We knew the house we buy would have a huge influence in shaping our new family, and we truly felt we picked a spectacular person to look out for our needs. We love the house she found us, the location, and the neighbors, and our family is shaping into just what we had hoped.



John Todd

Heather is an excellent Realtor who has a good work ethic and solid grasp on what motivates people to purchase property. Her marketing and staging expertise are second to none in Calgary. Heather is a very pleasant person who presents herself and her properties in a very positive fashion.



Gayle Cruikshank

Heather was wonderful to work with. She gave very good advice and stood by during times of doubt and indecision. She was good at researching the type of properties I was interested in within my price range. She worked hard at shifting appointments for viewing houses. She heard what I had to say both pros and cons and adjusted her research accordingly. Heather is motivated to get the job done right, very well and did not give up until we had the property in hand. She gave support during the negotiation process and stood by her client. She always had my best interest in hand and I have recommended her to friends and co-workers and shall continue to do as she is the one person who does the job for both buying and selling.



Cathy Stretch

Heather made selling a very easy process for me. She kept me well informed of the market and market changes. She listened to all of my concerns and listed my property at the most opportune time. I plan to use Heather again for my next sale and purchase and would recommend her to my friends, family and associates.



Amanda Maurice

I was extremely pleased and more than satisfied with the service I received from Heather Cleveland in the selling of my condo. She showed great initiative and attention to detail in researching market trends and was able to explain important information to me in layman’s’ terms. I appreciated her recommendations which helped sell my property to its potential and quickly. In short, I felt very comfortable and cared for in my dealing with Heather. She is personable, precise and professional and I would recommend her to anyone looking for a Realtor with integrity.



Jamie Pentney and Karena Graca

This was our first time buying a house and we didn’t know what to expect. Heather made the process so easy by listening to what we needed and our budget. She showed us 12 properties, and each one was more suited to us than the previous one. We trusted Heather to find our perfect first home and she did with minimal stress on our part. We appreciated Heather’s abilities so much that we referred two more friends to her within months of buying our home and will continue to recommend her to anyone who is buying or selling.



Robert Garness

We had put our house on the market just when the mad rush for people to buy had started to subside. With Heathers decorating advice and great staging our house looked better than it had for the entire time we had lived there, but prices had started to come down a bit so our initial selling price, which had appeared good when we began, was a little too high the way the market was now. Heather was constantly checking the market in our area to ensure our house was properly positioned to sell. With the selling price in line with the market we were able to sell our house quicker than some houses in our neighborhood which were holding out for prices that were no longer viable. When our house sold Heather was able to find us a great house in a great neighborhood we hadnt even considered before. We were also able to take advantage of the fact that our new house had been on the market for some time and were able to make an offer considerably below the asking price. We would definitely call Heather if we had to do this all over again, although we love our new house and arent planning to move any time soon.



Robert and Kirsten Zimola

Heather is a class act. From the first day she came to our house to meet with us, we felt confident in her. She spent an extensive amount of time getting to know us and our aspirations so that when it came time to make a decision, she knew us well enough to help us do so. Always prompt and prepared, Heather conveys a very professional and respectable image. She is extremely well spoken and is ENDLESSLY positive! She simply doesn’t GIVE UP! Our offer fell through and as soon as it did, Heather was ready with another plan to re-market it. Mostly, Heather listens. Quite honestly, we were really surprised to meet a Realtor who we felt always had our best interest at heart.



Kathy Peacock and Rob Karg

We would not hesitate to whole heartedly recommend Heather to anyone looking to buy or sell their home. We interviewed several agents before choosing her and ultimately chose Heather because she stood head and shoulders above the rest. It began with the thoroughness of her analysis of the market and how our home compared with others in the area. She made recommendation to improve the curb appeal and even made sure details like light fixtures got repaired. This is just one example of a level of service which was in a word spectacular. Every step of the process she patiently explained all the things that were involved and made sure we had hall the details to make informed choices. She was a valuable sounding board. We will use Heather for any of our Calgary real estate needs in the future.



Dekkers Family

We have bought and sold several houses and we’ve never had an agent work as hard for us as Heather. She was very willing to put in the long days looking at multiple houses and when it came to the purchasing, she lined up anything we needed. Heather had a good knowledge of the market and the area. It would have been very difficult to purchase a home if we didn’t have a Realtor like Heather.



Testimonials Page 8

Caralee and Les McKinney

We believe we have the best real estate agent in the WORLD. This could sound exaggerative but its not. Heather puts her heart and sold then some into her work and her clients. She always makes you feel as though you are the most important person on the planet and your needs will be met. She does not hesitate to be hones when she feels as though you are going astray in your search, but in a kind way reassures your thinking process and readjusts if necessary. No, I’m not a relative but we have grown to love Heather and trust her implicitly. We feel blessed to have found her and recommend her to whoever we can.



Don O’Dwyer

Heather Cleveland is terrific realtor. She quickly developed a rapport with me which helped me find the right investment property to meet my needs. What I was looking for wasn’t easy and we must have looked at 20 different properties over the period of a few months. I expect this was a frustrating experience because I was looking for a unique property and as such it took quite a while for both of us to realize what I was looking for. Once we finally found the property that I wanted, I was not the only one and as such I placed myself in a competitive bidding situation. Fortunately, Heather read the situation and provided me the necessary information to make an informed decision and be the successful bidder. As negotiations furthered, and conditions were lifted, I became aware that the mortgage person at the bank I was dealing with was new to the position. This caused delays in closing the deal.

Because Heather had a good relationship with the other realtor, we were able to smooth over any misunderstandings. In an effort to solve the problem, Heather referred me to a mortgage broker who made himself immediately available and tried to help. Once all of our necessary paperwork was in order, we were informed that the seller did not have an experience real estate lawyer which again caused delays. Needless to say, the banking party on our side and the legal parties on the seller’s side caused significant issues which disrupted the sale. Heather was professional throughout and kept her composure which I expect wasn’t easy to do. Heather’s ability to form trust relationships was a real asset in this transaction. She was resourceful when she involved other colleagues who were experienced in buying investment properties and mortgage brokers who were willing to assist in a moments notice. She is a capable, resourceful and hard working individual. Without question, I would involve Heather in other real estate transactions and would recommend her to anyone considering buying a home.



Ken Petersen

Because this ws our first home purchase, we only had a basic working knowledge of the overall procedure going in. Heather really helped guide us through with enthusiasm, diligence, and a very calm demeanour. Right from the start, we felt very comfortable and confident having her in our corner. We especially appreciated her pre-screening several properties, which saved us a lot of time and energy. We can unequivocally say we feel Heather went out of her way from the beginning to the end to help us in every facet of the process. We have no hesitation recommending Heather’s services to others.



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